Returns & Exchanges

We want you to be completely satisfied with your Starrily purchase. If you are not happy with your order, we offer a 30-day return window for unused and unopened products to ensure you find your perfect sparkle.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the unused nail lacquers in their original individual boxes and secure them in a shipping mailer to prevent breakage during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing